Stop typing reviews,guest mails and newsletters yourself.
HotelN8 is the AI hotel software for boutique hotels and family-run inns across the DACH region. Anna writes replies to Google and Booking reviews, runs your entire guest communication and plans marketing campaigns — you just approve. Saves 5+ hours per week at the desk.
- Tone & complaint captured
- Your house's reply style matched
- De-escalating draft prepared
- Boutique hotel·Munich·
- Family-run inn·Tyrol·
- Mountain hotel·South Tyrol·
- City hotel·Vienna·
12 of 30 spots left
We only onboard hotels we can support 1:1.
How Anna works for you.
Three areas, one flow: Anna prepares — you nod it through. You always have the final say.
Guest communication
Pre-arrival emails, in-stay touchpoints and post-stay thank-yous – in German, English and on a personal level.
- TriggerThe Hoffmann family books Suite 204 for next week
- AnnaAnna sends a pre-arrival email — tailored to their stay
- YouMorning briefing: ‘3 arrivals today, everything prepared'
Pre-arrival, in-stay, post-stay — automated, in EN or DE
Reviews
Replies in the right tone on Google, Booking and TripAdvisor – multilingual, hotel-specific, always polite.
- TriggerA new review lands — Google, Booking or TripAdvisor
- AnnaAnna drafts a reply in your house's tone of voice
- YouYou skim it, hit ‘Send' — published
Reply time under 30 seconds · consistent tone · no complaint left unanswered
Marketing
Plans campaigns based on occupancy and season. Generates copy, images and newsletters automatically.
- TriggerAnna sees occupancy dipping — Easter is 3 weeks out
- AnnaShe drafts the newsletter, generates images, picks the segment
- YouYou approve — sent to the right returning guests
Campaign idea, copy, image and send-out in one flow — not four tools
Anna acts — but you decide.
Three hard rules Anna will never break.
Anna never sends without your approval
Every reply, every email, every campaign waits for one click from you. You always have the final word.
Anna doesn't replace your team
She only takes over the repetitive writing. Strategy, host moments, and difficult conversations stay with your people.
Anna never trains on your data
No training data sent to OpenAI or Google. Your guest and booking data stays on servers in Frankfurt — full stop.
Why HotelN8 instead of three separate tools?
One contract. One login. One person to call.
All-in-one
Three modules instead of three SaaS tools. Up to 90% cheaper than HiJiffy + TrustYou + Revinate combined.
DACH focus
German support, German templates, local PMS integrations: protel Air, Casablanca, ibelsa, SiHOT.
Human-in-the-loop
The agent drafts – you approve. Full control without writing a thousand emails yourself.
GDPR-native
Hosted in the EU (Frankfurt). Guest data never leaves Europe. Data processing agreement included.
Honest pricing. No hidden fees.
All three modules always included. Scales with your hotel size.
Starter
up to 30 rooms
- All 3 modules
- 1 location
- German support
- Up to 500 guest touchpoints / month
All prices excl. VAT.
From first call to first Anna reply: 5 days.
We do the heavy lifting — you just nod it through.
- 1Day 1
30-min onboarding call
We learn your house, you see Anna live in a demo account.
- 2Day 2-3
Connecting your stack
PMS integration or CSV import — we handle it. Zero IT effort on your side.
- 3Day 4
Anna learns your tone
We train her on your last 50 replies — she writes the way you do.
- 4Day 5
First drafts in your inbox
Anna drafts, you approve. From now on she saves you hours — every single day.